Coronavirus (COVID-19) Update

Patient Experience

Jul 21, 2021

July 21, 2021 Update:

All Brooks Rehabilitation locations are open for business. Masks are still required inside all of our facilities and must be worn at all times. We ask all our employees, patients and guests to remain vigilant. Continue to wear a mask, stay at least 6 feet apart, avoid crowds and wash your hands often.

Brooks Rehabilitation Hospital

To protect all patients and prevent the spread of COVID-19, visitors are required to wear a mask at all times, including in the patient rooms.

Patients will be allowed to have two designated visitors for their entire stay. Visitors must be 18 or older. Each patient will select their two individuals, who will need to sign in with ID when visiting. Visitors will not be allowed in the therapy gyms. This will help us with social distancing.

The Healing Garden and pond out front will be closed temporarily to prevent large groups from gathering in those areas.

If you have questions, visit our Brooks Rehabilitation Hospital Visitation FAQs page.

Aging Services (Bartram Crossing, Bartram Lakes, The Green House Residences, University Crossing)

Our Aging Services facilities will be following either the Compassionate Caregiver or General visitation rules depending on the number of days since a positive COVID-19 case. Each facility will know at any given time which rules they are following. Please refer to the weekly letter or call the specific facility you’d like to visit to determine the most current visitation status. You can access the latest Division of Emergency Management order here.

All visitors will need to check in at the visitation table in the lobby to conduct a COVID symptom screening, wear a facility-provided face mask, sign a consent form indicating they understand the facility’s visitation policies and maintain social distance of at least six feet with staff and residents. All visitors must stay in the patient’s room throughout the visit.

Home Health and Outpatient

Both our Home Health and Outpatient divisions are open for business. We are continuing our current universal masking and hand hygiene processes.

Patients in our outpatient clinics are limited to one caregiver/family member that can accompany them during therapy. In addition, we are continuing to be diligent with cleaning between patients and practicing social distancing.

Community Programs

Our community programs are operating at a reduced capacity to allow for social distancing. Please contact each program for specific details.

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