Coronavirus (COVID-19) Update

Patient Experience

Oct 16, 2020

March 29, 2021 Update:

Safe and effective vaccine rollouts around the world are changing the narrative about COVID-19. We have seen a decrease in the COVID-19 positivity rates over the past few weeks and are hopeful that this downward trend will continue.

All Brooks Rehabilitation locations are open for business. Masks are still required inside all of our facilities and must be worn at all times. We ask all our employees, patients and guest to remain vigilant. Continue to wear a mask, stay at least 6 feet apart, avoid crowds and wash your hands often.

Brooks Rehabilitation Hospital

To protect all patients and prevent the spread of COVID-19, visitors are required to wear a mask at all times, including in the patient rooms. Patients are permitted to have two visitors per day. They can both visit at the same time. Visitors can be different people each day but cannot switch out during the day (i.e. you are not able to have two people visit in the morning and two different people in the evening). No one under 18 is allowed to visit anywhere in the hospital, however, we will still offer scheduled tent visits.

For complete guidelines, please click here.

Aging Services (Bartram Crossing, Bartram Lakes, The Green House Residences, University Crossing)

All of our Aging Services facilities qualify for General Visitation because they have been COVID-19 free for more than 14 days and the county positivity rate has been under 10%. You can access the latest Division of Emergency Management order here.

General visitors will need to check in at the visitation table in the lobby to conduct a COVID symptom screening, wear a facility-provided face mask, sign a consent form indicating they understand the facility’s visitation policies and maintain social distance of at least six feet with staff and residents. All visitors must stay in the patient’s room throughout the visit.

Our facilities will know on any given day which visitation rules apply. Please refer to the weekly letter or call the specific facility you’d like to visit to determine the most current visitation status.

Home Health and Outpatient

Both our Home Health and Outpatient divisions are open for business. We are continuing our current universal masking and hand hygiene processes.
Patients in our outpatient clinics are limited to one caregiver/family member that can accompany them during therapy. In addition, we are continuing to be diligent with cleaning between patients and practicing social distancing.

Community Programs

Our community programs are operating at a reduced capacity to allow for social distancing. Please contact each program for specific details.