Patient Portal Access

Our new online patient portals are here to provide you with real-time access to important health information. Create an account to retrieve your medical records, therapy schedules, bills, appointments and more in real time.


Currently, patient portals are available for:

Access each portal by facility below. If you need medical and billing records for home health/custom care or outpatient clinics, please click on the “Request Medical & Billing Records” tab below.

Frequently Asked Questions

Yes, caregivers can be granted shared access to the patient portals. Please download the Proxy Access form found below and submit it to [email protected].

Patient Portal Proxy Access Form

Patients cannot pay their bills in the portal. However, there will be a link to an online bill pay page available on the Brooks website in the portal. Or you can pay your bill online here.

For MHealth portal and Connected Care portal registration support, contact Brooks patient portal support at [email protected] or (904) 345-7235.


Contact the facility to alert them to possible errors.

  • Bartram Crossing: (904) 528-3010
  • Bartram Lakes: (904) 528-3500
  • University Crossing: (904) 345-8100
  • Inpatient Rehabilitation Hospitals: (904) 345-7600

Yes, you are able to remove proxy access in the portal or by filling out the form below and emailing it to [email protected].

Revoke Proxy Access Form

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