Contact Us
Interested in you or a loved one becoming a patient at Brooks Rehabilitation? Visit our Become a Patient page to request more information.
Need to reach out to a patient department directly? The phone numbers are listed below.
Inpatient/Skilled Nursing Care
Our hospitals and skilled nursing facilities care for patients in need of 24/7 overnight care with physician oversight.
Call: (904) 345-7600, Option 2
Home Health
We serve homebound patients who need intermittent care from a nurse, physical therapist, occupational therapist or speech pathologist. We provide home health services throughout 23 counties in Northeast and Central Florida. Review the full list here.
Call: (844) 238-0064, Option 2
Outpatient Therapy
We provide outpatient therapy to patients at clinics in North Florida, Daytona and Orlando areas. Therapy services include Occupational, Physical, Speech and more. To view a complete list of our clinic locations, click here.
Call: (904) 345-7277
Custom Care
We offer custom solutions for self-pay or VA patients who need a companion or living assistance services. No referral needed.
Call: (904) 301-0555
- Bartram Crossing and Bartram Lakes Business Office: Customer Service: (904) 528-3017
- University Crossing Business Office: Customer Services: (904) 345-8325
- Home Health Business Office: Customer Service: (904) 722-1515
- Outpatient Business Office: Customer Service: 1 (800) 418-0263
- Inpatient and Medical Group Business Office: Customer Service: (904) 345-7630
Financial Assistance Application – Inpatient
Financial Assistance Application – Outpatient
Financial Assistance Application – Brooks Medical Group
Financial Assistance Application – Home Health
Financial Assistance Application – Skilled Nursing
Please reach out to both chaplains when requesting services.
Chaplain Joseph Medearis
- Email: [email protected]
Chaplain Bernie Jorn
- Email: [email protected]
We value your opinion and feedback. If you would like to share feedback on a recent stay or visit please call (904) 345-6610 or fill out our feedback form.
Visit our Medical Records and Billing Page for the necessary form and information on how to process your request.
Email: Email a PDF of your authorization to the Release of Information Department to [email protected].
Questions? Call us at (904) 345-7235
Walk In:
3599 University Blvd South
Jacksonville, FL 32216
Mail:
3599 University Blvd South Suite 1000
Jacksonville, FL 32216
Fax: (904) 345-7213
To request a copy of your medical records for services provided by Halifax Health and Brooks Center for Inpatient Rehabilitation, please contact:
Halifax Health
HIM Department
303 N. Clyde Morris Blvd.
Daytona Beach, FL 32114
Phone: (386) 425-4040
Fax: (386) 425-7514
Brooks Rehabilitation Hospital: For updates on visiting information during COVID-19, please review our hospital visitation policy.
Aging Services (Bartram Crossing Skilled Nursing, University Crossing Skilled Nursing, Bartram Lakes Assisted Living / Greenhouse): For updates on visiting information during COVID-19, please review our Aging Services visitation policy.
Please report Compliance or Ethics Concerns to: (866) TELL-BHS
- Available 24 hours a Day / 7 Days a Week
- Anonymous Reporting Available
- Operated by a Third-Party Provider
For questions regarding Volunteer Services at Brooks Rehabilitation facilities please contact Jennifer Guss.
- Email: [email protected]
- Phone: (904) 346-7661
For Clinical Observation hours please contact: www.brooksihl.org
For media inquiries, please contact Jill Matejcek at (904) 345-7718 or email [email protected].