Contact Us

Interested in you or a loved one becoming a patient at Brooks Rehabilitation? Visit our Become a Patient page to request more information.

Need to reach out to a patient department directly? The phone numbers are listed below.

Inpatient/Skilled Nursing Care

Our hospitals and skilled nursing facilities care for patients in need of 24/7 overnight care with physician oversight.

Call: (904) 345-7600, Option 2

Home Health

We serve homebound patients who need intermittent care from a nurse, physical therapist, occupational therapist or speech pathologist. We provide home health services throughout 23 counties in Northeast and Central Florida. Review the full list here.

Call: (844) 238-0064, Option 2

Outpatient Therapy

We provide outpatient therapy to patients at clinics in North Florida, Daytona and Orlando areas. Therapy services include Occupational, Physical, Speech and more. To view a complete list of our clinic locations, click here.

Call: (904) 345-7277

Custom Care

We offer custom solutions for self-pay or VA patients who need a companion or living assistance services. No referral needed.

Call: (904) 301-0555

  • Bartram Crossing and Bartram Lakes Business Office: Customer Service: (904) 528-3017
  • University Crossing Business Office: Customer Services: (904) 345-8325
  • Home Health Business Office: Customer Service: (904) 722-1515
  • Outpatient Business Office: Customer Service: 1 (800) 418-0263
  • Inpatient and Medical Group Business Office: Customer Service: (904) 345-7630

Financial Assistance Policy

Financial Assistance Application – Inpatient
Financial Assistance Application – Outpatient
Financial Assistance Application – Brooks Medical Group
Financial Assistance Application – Home Health
Financial Assistance Application – Skilled Nursing

Summary of Financial Assistance and Billing Practices

Please reach out to both chaplains when requesting services. 

Chaplain Joseph Medearis

Chaplain Bernie Jorn

We value your opinion and feedback. If you would like to share feedback on a recent stay or visit please call (904) 345-6610 or fill out our feedback form.

Visit our  Medical Records and Billing Page for the necessary form and information on how to process your request.

Email: Email a PDF of your authorization to the Release of Information Department to [email protected].

Questions? Call us at (904) 345-7235

Walk In:

3599 University Blvd South

Jacksonville, FL 32216


3599 University Blvd South Suite 1000

Jacksonville, FL 32216

Fax: (904) 345-7213

To request a copy of your medical records for services provided by Halifax Health and Brooks Center for Inpatient Rehabilitation, please contact:

Halifax Health
HIM Department
303 N. Clyde Morris Blvd.
Daytona Beach, FL 32114
Phone: (386) 425-4040
Fax: (386) 425-7514

Brooks Rehabilitation Hospital: For updates on visiting information during COVID-19, please review our hospital visitation policy.

Aging Services (Bartram Crossing Skilled Nursing, University Crossing Skilled Nursing, Bartram Lakes Assisted Living / Greenhouse): For updates on visiting information during COVID-19, please review our Aging Services visitation policy.

Please report Compliance or Ethics Concerns to: (866) TELL-BHS

  • Available 24 hours a Day / 7 Days a Week
  • Anonymous Reporting Available
  • Operated by a Third-Party Provider

For questions regarding Volunteer Services at Brooks Rehabilitation facilities please contact Jennifer Guss.

For Clinical Observation hours please contact:

For media inquiries, please contact Jill Matejcek at (904) 345-7718 or email [email protected].

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