Admissions Department
We have multiple ways to request care at our three inpatient hospitals:
Phone: (904) 345-7600, Option 2
Fax: (904) 456-8771
Form fill request: Become a Patient
Billing/Insurance Questions
Rehabilitation Hospitals
For general inquiries, patient contact, information or other departments, please contact the location directly.
University Campus
3599 University Blvd S., Jacksonville, FL 32216
Phone: (904) 345-7600
Fax: (904) 345-7619
Bartram Campus
6400 Brooks Bartram Drive, Jacksonville, FL 32258
Phone: (904) 809-8080
Fax: (904) 809-8081
Halifax Health | Brooks Rehabilitation Center for Inpatient Rehabilitation
303 N. Clyde Blvd., Daytona Beach, FL 32114
Phone: (386) 254-4000
Fax: (386) 425-5801
Admissions Department
We have multiple ways to request care at our two skilled nursing facilities:
Phone: (904) 345-7600, Option 2
Fax: (904) 456-8771
Form fill request: Become a Patient
Skilled Nursing Facilities
For general inquiries, patient contact, information or other departments, please contact the location directly.
University Crossing
6210 Beach Blvd., Jacksonville, FL 32216
Phone: (904) 345-8100
Fax: (904) 345-8108
Billing/Insurance Questions
Bartram Crossing
6209 Brooks Bartram Drive, Jacksonville, FL 32258
Phone: (904) 528-3010
Fax: (904) 345-8108
Billing/Insurance Questions
To contact your specific clinic, please visit our location page locate contact information by clinic
New patient scheduling
If you are a new patient with a referral or a provider looking to send a referral to Brooks, contact our Patient Access Center, available Monday-Friday, 8 a.m.-4:30 p.m., or visit our Become a Patient page and fill out the form.
Call: (904) 345-7277
Fax: (904) 345-7280
Billing and Insurance Questions
Home Health
We serve homebound patients who need intermittent care from a nurse, case manager, physical therapist, occupational therapist or speech pathologist. We provide home health services throughout 23 counties in Northeast and Central Florida. Review the full list here.
Call: (844) 238-0064, Option 2
Fax: (844) 238-0066
Custom Care
We offer custom solutions for self-pay or VA patients who need companionship or living assistance services. No referral needed.
Call: (904) 301-0555
Billing/Insurance Questions
- Bartram Crossing and Bartram Lakes Business Office: (904) 528-3017
- Home Health Business Office: (904) 306-9729
- Inpatient Business Office: (904) 345-7630
- Outpatient Business Office: (904) 902-3887
- Physician Practice Business Office: (904) 345-7373
- University Crossing Business Office: (904) 528-3071
Visit our Medical Records and Billing Page for the necessary form and information on how to process your request.
Email: Send a PDF of your authorization to the Release of Information Department to [email protected].
Fax: (904) 345-7213
Questions? Call us at (904) 345-7235
Walk In:
3599 University Blvd South
Jacksonville, FL 32216
Mail:
3599 University Blvd South Suite 1000
Jacksonville, FL 32216
To request a copy of your medical records for services provided by Halifax Health and Brooks Center for Inpatient Rehabilitation, please contact:
Halifax Health
HIM Department
303 N. Clyde Morris Blvd.
Daytona Beach, FL 32114
Phone: (386) 425-4040
Fax: (386) 425-7514
Please reach out to both chaplains when requesting services.
Chaplain Joseph Medearis
- Email: [email protected]
Chaplain Bernie Jorn
- Email: [email protected]
We value your opinion and feedback. If you would like to share feedback on a recent stay or visit please call (904) 345-6610 or fill out our feedback form.
Please report Compliance or Ethics Concerns to: (866) TELL-BHS
- Available 24 hours a Day / 7 Days a Week
- Anonymous Reporting Available
- Operated by a Third-Party Provider
For questions regarding Volunteer Services at Brooks Rehabilitation facilities please contact Jennifer Guss.
- Email: [email protected]
- Phone: (904) 346-7661
For Clinical Observation hours please contact: www.brooksihl.org
For media inquiries, please contact Jill Matejcek at (904) 345-7718 or email [email protected].