Welcome to the MHealth Patient Portal

The Brooks Rehabilitation patient portal through MHealth provides 24/7 access to your health information and care at our inpatient rehabilitation hospitals and physician practice.

With the portal, you will be able to:

  • Schedule and cancel appointments
  • Message with the healthcare team
  • View medical records including test results, discharge instructions and more
  • Manage prescription refills
  • View any outstanding balances

How to Access the Portal

During registration, access to your patient portal account will be provided. If you opt in, a registration email will be sent to you. You must access the portal through the link provided in that initial email to set up your account.

If you do not opt in to the portal at registration, you will need to reach out to the Brooks portal support team (listed below) to set up an account.

Account Set up and Login

Follow these steps for a quick and easy portal account set up and login.

  1. Once you opt-in at registration, an email from [email protected] with the subject: Brooks Patient Portal – Enrollment will be sent to the email address you provided at registration.
  2. Click on the blue link at the bottom of the email to launch the portal site.
  3. The portal sign-in page will open with a temporary username and password auto filled. Just click “sign in.”*
  4. You will be prompted to change the username and password after you sign in for security purposes.
  5. After your account set up is complete, you can return to the sign-in page in the future by visiting myportal.brookshealth.org.

*Please note, do not click on the “create account” tab. An account has already been created for you. You will not be able to login under that tab.

Download the MHealth App

image of mhealth mobile app screen for Brooks Rehabilitation.

Experience the convenience of having your health information at your fingertips wherever you are! The app is available for download in both Google and Apple Stores.Click the icons below or search “MHealth” to find and download the MHealth app from MEDITECH.

 

Portal Support

If you have questions on how to use the portal or are having difficulty setting up your account, reach out to our portal support team.

Email: [email protected]

Phone: (904) 345-7235

Proxy Access

Access to your health records in MHealth Portal can be provided to additional users as a proxy. A proxy might be a spouse, parent, adult child or someone who helps you manage your health care. You must have an email address for the person(s) you want to set up as a proxy. A proxy can be set up during registration or after registration.

If you need to set up proxy support after registration, please complete and sign the access form below and email it to [email protected].

Patient Portal Proxy Access Form

To revoke access, please fill out the form below and send it to portal support.

Revoke Proxy Access Form

Frequently Asked Questions

The Brooks Rehabilitation patient portal is available through the MEDITECH MHealth app. When you download and open the MHealth app, you will see Brooks Rehabilitation on the home screen. Once you click on our name, you will be able to log in to access your account.

You will not be able to manually create your own account if you did not opt in at registration. If you want access to your patient portal account, contact the Brooks portal support team and they will register you.

Email: [email protected]

Phone: (904) 345-7235

Yes. At the time of admission, the registration team can designate the caregiver as a proxy to receive the registration. Patients can also add a proxy through the patient portal. If a proxy is needed after admissions, there is a form available on this page with instructions. For any issues, contact the portal support team for more guidance.

Yes, you can remove anyone provided proxy access to your health records. You can either remove their access within the portal or download the form below and send it to [email protected].

Revoke Proxy Access Form

Unfortunately, at this time, you are unable to pay a bill directly through the portal. However, Brooks has online bill pay and the portal will direct you to that page with directions to pay your bill fast and conveniently.

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