Financial Assistance & Patient Billing Practices
Brooks Rehabilitation strives to make it easy for you to understand your insurance benefits and out-of-pocket financial responsibility upon admission to any of our facilities or services. Our registration/admission teams will contact your insurance company to obtain your coverage information for the services you will be receiving at Brooks Rehabilitation and will explain to you what is and is not covered and what your financial responsibility will be.
List of insurances accepted by Brooks Rehabilitation
Any bill from Brooks Rehabilitation would be based on the actual services provided to the patient. Patients have the right to request a personalized estimate of cost from healthcare facilities. Please contact one of our business offices to obtain a cost estimate.
Hospital pricing transparency
To learn more about our hospitals’ pricing and contracted medical group, visit our Price Transparency page.
Financial Assistance
One of the primary goals at Brooks Rehabilitation is to provide exceptional patient care. Sometimes patients do not have adequate insurance or cannot afford medically necessary services.
Brooks has special funding for patients:
- Who do not have health insurance
- With insurance that does not have coverage needed for medically necessary services
- Who have exhausted their insurance benefits
- Who cannot afford their insurance copays/co-insurance
If your household income does not exceed four times the Federal Poverty Guidelines and you are a U.S. citizen, you may be eligible for financial assistance and medically necessary care as a discount from our normal charges.
How to apply for and obtain assistance
- Inpatient services: Applications for Financial Assistance must be completed and approved prior to admission. Your nurse liaison will advise you.
- All other settings: You may apply at any point in the scheduling or billing process by completing and submitting an application and providing income information.
- All applications will be sent to the Financial Aid Department for processing. Application decisions are shared within 3-5 business days from receipt.
- For more information, contact [email protected].
Scholarship qualifications
This program is intended to serve patients and families with various income levels. Many patients can qualify if their income level is below certain thresholds and if they have inadequate insurance coverage for therapy services. This program cannot be used to cover insurance deductibles, auto insurance claims or cases involving litigation.
Charges will not exceed amounts generally billed
If you receive financial assistance under our policy, you will not be charged more for medically necessary care than the amount we generally bill patients having commercial insurance or Medicare coverage.