Patient Experience
For questions or to share an experience at Brooks, please reach out to our patient experience team at (904) 345-6610 or fill out our feedback form.
Patient Portals
Learn more about Brooks’ patient portals and access contact information for our patient portal support team. Caregivers can also access forms needed for proxy access and more.
Medical Records Request
Get the information and forms you need to request medical and billing records for yourself or a loved one.
How to request medical records
Visitation FAQs
Get your hospital visitation questions answered for your family and friends.
Patient Billing and Financial Aid Information
Better understand the insurances accepted across Brooks’ care settings, our billing processes and the financial aid assistance available.
Pay Your Bill
Reach out directly to our business offices to pay or pay your bill online.
Need something else?
Visit our Contact Us page to learn more.