Release of Medical & Billing Records


How do I Obtain a Copy of my Medical Records? Brooks Health System requires a written request/authorization for release of health information for the release of medical records. The release of protected health information is governed by Federal and State Regulations. A valid photo ID or Durable Power of Attorney is required for record pick up. The faxing of medical records is prohibited except for continuing patient care. Records for this purpose must be faxed directly to the treating physician’s office or healthcare provider. Please allow 5-7 business days to process your request. Production fees may apply. Hours of operation: Monday through Friday from 8:30 a.m. to 4:30 p.m. Instructions for Each Brooks Location: Complete and print a copy of Brooks Authorization for Release of Protected Health Information Form and mail or fax your request to the appropriate location listed below.

The Health Information Management Department onsite maintains the medical records for the below locations.

  • Brooks Rehabilitation Health Information Management Department (ROI)

    3901 University Blvd. S.
    Jacksonville, FL 32216
    Phone: (904) 345-7235
    Fax: (904) 345-7213

    Brooks Rehabilitation Health Information Management Department (ROI)

    6209 Brooks Bartram Dr.
    Building 100
    Jacksonville, FL 32258
    Phone: (904) 528-3034
    Fax: (904) 528-3517

    Brooks Rehabilitation Health Information Management Department (ROI)

    6210 Beach Blvd.
    Jacksonville, FL 32216
    Phone: (904) 345-8295
    Fax: (904) 345-8347

  • 303 N. Clyde Morris Blvd.
    Daytona Beach, FL 32114
    Phone: (386) 425-4040
    Fax: (386) 425-7514